Quest Hotel Tagaytay

Love this Hotel . Paid almost 11 000 php for 2 rooms one night .decent price it has what we needed for a night .We travel a lot and this one in Tagaytay is nice.Swimming pool also . Checking -in was a suprised tho . It took longer than normal . First went to the reception to confirm our reservation . I thought that was it until he guided us to the screen thing to do another confirmation or i dunno what its for .It took longer until I asked if theres another way. He said yes you can just manually sign up to a piece of paper 🤣 For the rest everythings so nice ! Employess - well nothing beats Filipino employees ❤️ ! Theyre amazing ! Breakfast was ok too . We were with 5 people we had to ask few times for extra spoons fork table napkins because it was incomplete . Not a big problem.just saying.

Everything was as I would have expected for a hotel of this standard. Don't pre-order breakfast as it's cooked to order and cheaper just to pay for what you eat. The breakfast menu is varied and what I had was good quality. All the staff I met were especially friendly and welcoming. The balcony and facility to open the door meant I didn't need to constantly run the aircon to be comfortable.

The property’s location is excellent, being close to malls and restaurants, which made dining and shopping very convenient. Another great feature is the wide and spacious parking area, which made it hassle-free for those with vehicles. Needs Improvement: While the location and parking were great, several areas need attention. There were no available cushions or extra bedding for an additional person, which was disappointing. The toiletries were not regularly refilled, and we had to request replacements more than once. The reception staff also need improvement—they lacked the warmth and charisma typically expected from hotel personnel. They seemed busy all the time, and their demeanor wasn’t very accommodating. The phone lines were constantly unavailable, which made it inconvenient to request anything without physically going down to the reception area. In summary, while the hotel has some strong points like location and parking, the customer service and attention to detail could use significant improvement to make the stay more enjoyable.

Lovely hotel with very friendly staff. Clean spacious deluxe room with comfortable beds. Lovely bathroom. Very friendly staff and accommodating at every request. Lovely food in the restaurant which I recommend and was the nicest we tried.

Always my go to hotel when in Tagaytay. Comfortable room, nice bed, reliable WiFi. Not much amenities but not a problem since I’m out most of the time. Central location yet slightly secluded so it’s quiet from the ground traffic. Good value for money.