Quest Hotel Tagaytay

Hotel is fairly new and the location is very accessible. Price is just right and our stay at the hotel is always comfortable.

The property’s location is excellent, being close to malls and restaurants, which made dining and shopping very convenient. Another great feature is the wide and spacious parking area, which made it hassle-free for those with vehicles. Needs Improvement: While the location and parking were great, several areas need attention. There were no available cushions or extra bedding for an additional person, which was disappointing. The toiletries were not regularly refilled, and we had to request replacements more than once. The reception staff also need improvement—they lacked the warmth and charisma typically expected from hotel personnel. They seemed busy all the time, and their demeanor wasn’t very accommodating. The phone lines were constantly unavailable, which made it inconvenient to request anything without physically going down to the reception area. In summary, while the hotel has some strong points like location and parking, the customer service and attention to detail could use significant improvement to make the stay more enjoyable.

Lovely hotel with very friendly staff. Clean spacious deluxe room with comfortable beds. Lovely bathroom. Very friendly staff and accommodating at every request. Lovely food in the restaurant which I recommend and was the nicest we tried.

I was not too happy with the breakfast. The bacon was oily, and although I asked for a fried egg, I received scrambled. It has to be said I am a very fussy eater!! The breakfast staff were very attentive, helpful and carried a smile. However, the overall experience was extremely good.

The hotel is quite beautiful, very clean and well situated. The staff are extremely friendly, very helpful and professional. There's a few minor things they could do to make their establishment a little better but, all in all, we had a marvellous time and would most definitely stay there again.