Everything was as I would have expected for a hotel of this standard. Don't pre-order breakfast as it's cooked to order and cheaper just to pay for what you eat. The breakfast menu is varied and what I had was good quality. All the staff I met were especially friendly and welcoming. The balcony and facility to open the door meant I didn't need to constantly run the aircon to be comfortable.
Glyn
Februar 2025
The property’s location is excellent, being close to malls and restaurants, which made dining and shopping very convenient. Another great feature is the wide and spacious parking area, which made it hassle-free for those with vehicles. Needs Improvement: While the location and parking were great, several areas need attention. There were no available cushions or extra bedding for an additional person, which was disappointing. The toiletries were not regularly refilled, and we had to request replacements more than once. The reception staff also need improvement—they lacked the warmth and charisma typically expected from hotel personnel. They seemed busy all the time, and their demeanor wasn’t very accommodating. The phone lines were constantly unavailable, which made it inconvenient to request anything without physically going down to the reception area. In summary, while the hotel has some strong points like location and parking, the customer service and attention to detail could use significant improvement to make the stay more enjoyable.
Jill
Januar 2025
The hotel is quite beautiful, very clean and well situated. The staff are extremely friendly, very helpful and professional. There's a few minor things they could do to make their establishment a little better but, all in all, we had a marvellous time and would most definitely stay there again.
David
März 2024
The staff is polite and friendly. The location was close to the mall and accessible to basic personal necessities, hospital and transportation. The room is clean bed is firm and comfortable
Joyce
Februar 2024
I particularly liked the location. The food at the cafe was good. As I needed my avocado fix, they added some to my Inasal sandwich (at no extra charge) which tasted amazing. Special mention to Mica. Check in was flawless. We arrived earlier than expected and was able to get a room within an hour. Had a personalized birthday message waiting in the room which was a nice touch. The bed was amazing. Requested extra pillows upon booking and they were in the room already. The staff are very warm from the guards to the cleaning staff.
Rebecca
April 2024
I was not too happy with the breakfast. The bacon was oily, and although I asked for a fried egg, I received scrambled. It has to be said I am a very fussy eater!! The breakfast staff were very attentive, helpful and carried a smile. However, the overall experience was extremely good.
Malcolm
Oktober 2024
Always my go to hotel when in Tagaytay. Comfortable room, nice bed, reliable WiFi. Not much amenities but not a problem since I’m out most of the time. Central location yet slightly secluded so it’s quiet from the ground traffic. Good value for money.
Edlyn
März 2025
Location was great - close to the ridge but more private. Food was surprisingly good (had dinner there). Hotel room was basic (it would have been better if living area had a carpet like in the pictures) and a good size.
Margaret
November 2024
espresso tastes great, well-extracted but you'll need to pay for extra, although it's cheaper than Starbucks. The rooms are spacious, well lighted and well ventilated. The staff are helpful and friendly.
April
Januar 2025
It's my second time here, I like how spacious the room is
Joan
Juni 2024